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How it works

How VoiceLlama AI Phone Answering Works

VoiceLlama answers calls routed to your configured business line, uses the business information you provide and captures details for your team to review and follow up.

1. Configure your business information

Choose how the agent should handle calls and provide your business information, FAQs and intake questions. Review the agent’s settings and publish changes before relying on them for live calls.

2. Connect your phone number

VoiceLlama.ai works with Starlink Mobile and is compatible with any carrier. VoiceLlama provides a business phone number. To keep your existing published number, forward calls from your current number to the VoiceLlama line. All-call, missed-call and after-hours routing depend on your carrier or office phone system; forwarding is not number porting.

Diagram illustrating VoiceLlama working with Starlink Mobile and other mobile carriers.

3. Let VoiceLlama handle the first conversation

The configured agent can answer questions from the information you supplied and collect caller details. In voicemail mode, it gathers a message for you to review rather than promising actions it cannot perform.

4. Review and follow up

Review the available call summary, transcript and captured details in your account. Email recaps depend on your notification settings. Your team remains responsible for following up and confirming requests.

What should I check before going live?

Test your own forwarding setup and published agent. Confirm its answers, intake questions, notifications and recording notices. AI may make mistakes; do not use VoiceLlama for emergencies or high-risk decisions.