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24/7 virtual receptionist

A 24/7 virtual receptionist for the calls that ignore office hours.

A conversation after closing. A useful message for the team.

A customer can think of a question long after you lock the door. VoiceLlama can answer calls routed to your configured line and collect the request using the business information you approved. Around-the-clock AI answering is not the same as a staffed service or an around-the-clock response team—and that distinction should be clear to every caller.

Start Your 5-Minute Setup

Works with your existing phone number.

Business owner taking a phone call at her office desk
Lead summaryIllustrative example
Caller
Lee · evening inquiry
Reason for calling
Asked what information is needed for an estimate.
Details captured
  • Time: after business hours
  • Question: estimate preparation
  • Next contact: team callback requested
Next step
Business reviews the inquiry during its normal follow-up routine.

Photo via Unsplash

Define what happens outside the front desk’s hours.

  • 01

    Give consistent approved answers

    Your configured facts can explain ordinary business details even when the office is closed. Keep holiday hours, services and expectations current rather than relying on generic AI knowledge.

  • 02

    Capture the reason for the call

    Collect a useful message instead of only a callback number. The request type, preferred timing and unanswered question help a person begin the follow-up conversation.

  • 03

    Separate answering from availability

    An AI can take a message at night without your team being available at night. Avoid promising a callback window, booking confirmation or emergency response that your business cannot deliver.

How a call becomes a usable lead

  1. 1

    Set the coverage rule

    Decide whether to forward every call, overflow calls or after-hours calls. The available options come from your carrier or phone system.

  2. 2

    Test a closed-hours call

    Ask about a holiday, a next-day visit and something outside the business facts. Confirm the agent does not invent availability.

  3. 3

    Review the next morning

    Check the captured details and contact the caller through your normal process. Important requests should never depend on an unchecked inbox.

Limitations to know before you start

  • 24/7 describes intended configured answering coverage, not a guarantee of uninterrupted availability or a staffed live receptionist. Account status, routing and service availability still matter.
  • Starting setup is quick; live coverage depends on your account, number provisioning, published agent and a tested forwarding route. Carrier support varies.
  • Solo is $39/month with 250 included minutes, not unlimited usage. Additional AI voice time is billable under your account terms; review checkout and funding settings.
  • Available summaries and transcripts can be reviewed in your account. Email recaps depend on notification settings. Customer SMS delivery is not active.

Related pages

Your office can close without ending the conversation.

Set up the questions and boundaries for your virtual receptionist, then test what a caller hears outside business hours.

Start Your 5-Minute Setup

Works with your existing phone number.